TERMS AND CONDITIONS - LIMORETRO
Agreed Price, Deposits, Cancellations & Balance
The Agreed price is the amount agreed between LimoRetro from Prestige Company and you the Customer. All our Wedding Services are based in a contract time no less than 4 hours (our base price is £215 per hour for the Lincoln Excalibur and £145 per hour for the Lincoln Town Car). All our Executive Services are based in a contract time no less than 2 hours (our base price is £215 per hour for the Lincoln Excalibur and £145 per hour for the Lincoln Town Car), in this service you need to consider 1/2 hour drive to the customer and 1/2 hour return to base Garage. Changes following on from this booking that you may want/like to make will be subject to our ability to accommodate those changes and may be subject to further cost(s).
All bookings made are confirmed by way of an advance deposit. Normally, a deposit of 30% is required. The deposit is non-refundable.
Should you cancel within 14 (fourteen) days of the date the Vehicle(s) is/are Required You the Customer will be charged 100% of the balance owed. Where a booking is made for a wedding or other special event(s) this will mean that the period where the whole balance will become due will be extended to 28 (twenty eight) days. Cancellation must be done by the way of E-mail or letter, we do not accept cancellation to be done by telephone.
Under normal circumstances Balances due are payable at the time and place of the first pick-up. Alternatively, you may pay the balance in advance at our company office in cash or by cheque or by mailing a cheque for the balance due allowing enough time (minimum of 7(seven) days) for the cheque to be cleared to ensure cleared funds are deposited to our account prior to the Requirements being carried out by us. Personal or business cheques or drafts or foreign currency are not acceptable as final payment on the day of the Requirement unless prior consent
LimoRetro strives always to be at all pickup point(s) in advance of the time(s) agreed. However, there may be causes that may from time to time occasionally prevent us from meeting these aims such as inclement weather; road traffic accidents; road resurfacing and suchlike events outside our control. Reasonably therefore we need to have under these circumstances to build into our Schedule(s) a period of up to 30 (thirty) minutes grace. In any event a grace period is invoked, in whole or in part, the time of adjusted time(s) will be made up during or after the period of hire. schedules permitting.
We cannot be held responsible if the vehicle is delayed on route to you or your destination. We accept no responsibility for the effect this could have.
Damages, subsequently cost(s) of repair(s) of such damage(s) to the limousine(s) hired as used by you the Customer and/or your guests howsoever caused is your responsibility. Additionally, in the event that one of the party is sick in the limousine we will charge £100 to make good the vehicle.
Where the booking was secured using a credit/charge-card you the Customer here agree that we may deduct from that card damages as they have arisen. In the event that a credit/chargecard was not used for securing the booking we will invoice you directly should the additional payment(s) not be made on the night.
Overtime charges begin immediately following the end of pre-agreed Excalibur Limousines contract end time as set out in the box overleaf titled Requirements End. Under this agreement the overtime rate per hour or part thereof shall be as that is noted in box titled Per Vehicle Overtime Rate.
LimoRetro takes every care to keep you the Customer and your property safe. We cannot. however, under any circumstances take any responsibility for property lost or left or assumed left at any time in the vehicle(s). Make sure that you check and remove all personal property-yours and/or your guest(s)-from the Limousine(s) whenever you are dropped off, including interim drop(s). In the event any property is found by us and is returned to the depot it is you the Customer’s responsibility to recover said property from our depot and any costs of doing so are yours and yours alone. Property not claimed within 6 (six) months will be disposed of.
LimoRetro makes every effort to maintain its fleet as often and as thoroughly as it possibly can, LimoRetro has therefore made all reasonable efforts to ensure that the limousine(s) is/are in the best and most reliable condition and thereby fit for the purpose of use. In the unlikely event should a mechanical breakdown occur outside its control LimoRetro cannot therefore be responsible for mechanical breakdown nor for the impact that those unforeseen event(s) might then or thereafter have.
LimoRetro will provide the Vehicle Requested. However in the event due to circumstances beyond our control the Vehicle Requested cannot be provided either for the first, the final or other and interim journeys booked we reserve the right and need to provide substitute vehicle(s) of equal or similar standing and capacity.
Please Note:- We don't allow and will not tolerate eating in any of our Limousines
We have the right to terminate the hire if any damage is done to the vehicle or for abusive or unreasonable behaviour.
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